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Plug:4 kinds Plugs (AU US UK EU ) we will send right plug to you based on your country ,if you need to extra plug ,pls tell us as soon as you purchase)
1. Draw in the air and create 3D masterpieces.
5. Original Scribbler 3D Pen is sold by Myriwell Brand only.
Original Myriwell Brand & Copy Brand(OEM)
How To Recognize Myriwell Brand
| 1, Is It The Original MYRUWELL Brand 3D Printing Pen? Yes friend,It Is 100% Original Myriwell 3D Pen,If it Is Fake,i will 10 times refunded you. | 2, How Old Children Can Use this Product? The Equipment Is Suitable For the Children Over 8 Years Old And Adult Use.But Please Note That:Do not Touch The Nozzle When It Is Working. |
| 3, What Is The Warraty Of this Product ? 3 Months Warraty For the Nozzle,1 Year Warraty For the Pen.And The Nozzle Which Can Be Buy From My Store Can be Changed If you Want. | 4, Do you have any certificate on your 3D printing pen? Yes ,our products have CE,FCC,EN71 and ROHS certificate .and The utility model patent and Invention Patent!. |
| 5, Must I pay customs duties,import taxes,VAT,etc ? Customs fees,import taxes and VAT may apply and are not included in your order . But I can Try My best To help you to avoid The Taxes From The Customs For You ,Such As Write The Value Of the Product To be Less 20US Or Provide the invoice To you !But Normally ,It will Not need the Extral Taxes. | 6, How Many Day It Need To arrival To My Home?And If The logistics Number You Provide Can Be Track ? Normally It Will Need 23 Days To Arrival to your Address.And The logistics Number 100% Can Be Track In The Internet.And If you buy 10+ Pieces ,we Will Sent it to you By the DHL For Free Which Only Need 8 Days!. |
| 7, What About Your after-sales service?and What Should I do If I Meet Some Problems With The Product? We Will Provide A perfect After-Sales Service To Our Customer,To Promise To Let To Have A Happy Shopping In My Store!If you Meet Any Problems ,Please Contact Our Services First But Donot Open The Dispute ,and We Will Try Our Best To help you To Solver It For You.The Customer Whom Open The Dispute without Detailed Contact With Our Service ,We Will Try Out Best To Win The Dispute ,Because we are The Myriwell Factory And I Think All The evidences We Provide Can Be accepted By The AliExpress,Last, You Will Not Solver The Problem And Can not Get Any compensations Too!. | |
Simple Troubleshooting
| Fault Phenomenon | Reason | Troubleshooting |
| The Power Indicator Light Does not On | 1.The Power Adapter Or Plug Line Fault 2.Motherboard Fault 3.Scaket Lead Off | 1.Repair Or Replace The Power Adapter 2 and 3 .Repair or replace the Motherloard |
| No Filament Come Out From The Nozzle | 1.Nozzel Bloacked 2.Temperature is not high enough 3.No Working Temperature 4.Gear Can\'t Load Filament 5.Supplies Failed to load 6.Motherload Fault | 1.Replace The Nozzle Parts 2.Replace The Nozzle Parts or Adjust the temperature 3.Replace The Nozzle Parts Or Check The Motherload 4.Unload Filament,Cleaning Gear,Cut Off The Damaged Filament after The Re-loading 5.Cut The filament end and Re-load 6.Repair Or Replace the Motherload |
| No Working Temperate | Heating Coil Damage | Replace The Nozzle Parts |
About Shipment:
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Return & Refund:
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
About Guarantee:
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on aliexpress!
About Feedback:
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
