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1.Escrow is our preferable payment method, If you have any problem about payment, please feel free to contact us before you pay.
2.Import duties taxes and charges are not included in the goods price and shipping charges, These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior buying
At present ,We offer Free and cost shipping service.
1. Free shipping: China Post air mail. It is the most cost-effective one kind of shipping, It can reach most of the country in 15~30 days. Holiday and weekend are not included in the working days. Just for reference only.
2. Cost shipping: TNT,EMS,UPS,DHL,FedEx. Reach most countries within 2~7 days.
3. We only ship to confirmed order addresses, your order address must match your shipping address, Please make sure your address is correct, Otherwise, we don't take any responsibility.
1.If you haven’t received your item, please do contact us.
2. If products have quality problem after receiving the parcel within 7 days, Please provide the proof video or photos, we could offer full refund or replacement after confirming the problems. But please support to pay for the freight sending it back, we will bear the resending freight. And we will make the refund or replacement within 3-7 working days after we get the returned package.
3.The returned items should be sent in their original condition and must be ensured that would not be in damage or loss during shipping. Otherwise, we will not arrange the full refund for you, and you will be responsible for the damage or loss. Moreover you will be responsible for the shipping freights for the returned items.
Your satisfaction and positive feedback is very important for us. Please don't make negative feedback at will.if you have any problem, Please contact to us firstly before you leave the negative feedback. We can try our best to solve the problem and provide the best customer services.
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