Shipping
Shipping Policy
WE SHIP WORLDWIDE
Most orders are dispatched within 1-2 working days of ordering with the exception of orders made on weekends (Friday-Sunday), orders made over the weekend period will be dispatched on the next working day (Monday).
An email confirmation will be sent to the email address given on your order once the order has been dispatched.
As we ship from our global warehouses, orders may arrive anytime from 1-4 weeks* from the day of dispatch to reach you depending on where you are in the world. We advise you not to order if these times are not acceptable. If you have a tracking number sent to your email you can track your products to see the status or simply email us on support@bozlunofficial.com and we can tell you the status of your order.
Items that mention free shipping are based on you purchasing 1 item. If you add multiple items to your basket you will be charged shipping due to the combined weight of your items.
Where ever you are in the world we will get your order to you! Our shipping costs are the lowest around. See below our prices:
FREE WORLDWIDE SHIPPING
For more assistance please email support@bozlunofficial.com
*These times are averages yet can depend on your location and postal carrier
FAQ
Returns
Our policy lasts 20 days from receipt of your order. If 20 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your item is damaged or defected, we will be happy to refund or replace the item. Simply send us pictures of the order in question to support@bozlunofficial.com.
To complete your return, we require a receipt or proof of purchase or order number.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-10 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@bozlunofficial.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We happily will exchange an item if you are not 100% happy, simply contact us and let us know what you would like it exchanged for. We will replace items if they are defective or damaged. If you need to exchange an item, send us an email at support@bozlunofficial.com
Cancellations
We always try our best to cancel your order, so we advise you contact us ASAP if you would like to do so. However, if your order has already been shipped then we cannot cancel your order but we will always help you in your situation.
If you would like to change your order then please do contact us ASAP. We will try our best to accommodate any changes providing your order hasn't already been shipped. If your order has been shipped then we will not be able to change the order but we always welcome a return if you would like to.
For cancellations and order changes please contact us on support@bozlunofficial.com
