Attention:
When you order the children shoes, you need to choose according to the insole size.
The US size is only convenient for you to make the order.
The comfortable insole size is the foot length + around 1cm.
For example: You child foot length is 15.5cm, and then you need to order the insole size16.5cm.
| Shoes Size Chart | |||
| Age | US size | Tag size | inner length (cm) |
| Toddler | 7 | 23 | 14.5 |
| 8 | 24 | 15 | |
| 8.5 | 25 | 15.5 | |
| 9 | 26 | 16 | |
| 10 | 27 | 17 | |
| Little Kids | 11 | 28 | 17.5 |
| 11.5 | 29 | 18.5 | |
| 12.5 | 30 | 19 | |
| 13 | 31 | 20 | |
| 1 | 32 | 20.5 | |
| 2 | 33 | 21 | |
| 2.5 | 34 | 21.5 | |
1.Q:Can i be your distributor or do you do drop shipping?
A:Yes,we offer free shipping and drop shipping to every customers. You can check all of our product from our store.You can specify different address, We will send free shipping to your customer
2.Q:What will i do if protection time is off.
A:We are honest and responsible seller. We regard every customers as GOD. the international shipping is not stable. Sometimes there will be delay during transportation. So please understand our work and in order to protect your money safty,if you find the protection time is off,please ask us to extend more time for you.
3.Q:More than 3 months have passed,but i still not get my goods. What will i do?
A:First please track your goods from official tracking website. If the package is in your local post office,please go to take them by yourself. If the package is lost,please contact us directly for help.
4.Q:What to do if The Shoes damage, deformation, degumming,not right size.
A:First,So sorry for that the shoes did not fit. please contact us directly for assistance,then if it is our mistake,We will ship a new one in your new order or compensate your lose. we will solve all problems as quickly as possible!
5.Q:I want to return an item. How to do that?
A:You just need to e-mail us first to get the return shipping address . To save you much time, you can send us a photo of the return receipt and we will refund or resend once we receive the photo. Thanks
We provide with all kinds of shipping method,like AliExpress Standard Shipping, ePacket,China Post Air,DHL,Postnl,FedEx,EMS. If you want to specify the shipping method,Please contact us and we are happy to help you.
