1. We will ship the order within 7 days after your payment is verified.
2. Make sure your shipping address, name ( full name is needed ) and zip code are correct before you pay. We reserve the right to charge the shipping fee again for returned items due to incorrect address, name and zip code.
3. Tracking information will be available online 5-10 days after the order is shipped.
4. Customs are not included in the item price or shipping cost. Buyers are responsible for paying them.
1. If you received a defective item, the customer has up to 15 days from date of receipt to request for refund or exchange for a new one .
2. Even we allow returning of item in good condition in case of the customer changing his or her mind. But please note that the customer is responsible for returning shipping fee.
1. If you have received your satisfied item, do please give me 100% perfect 5 stars score for our products and service. We will give 2 dollars off your next order.
2. If you are not satisfied with your purchase for any reason, please contact us before you leave negative feedback or do the detailed rating . We will try our best to solve the problem. We believe good communication can solve any problem and bring us good friendship.
