Buyer Needs Know
Note
1.We Use Hard Master Box to Protect the Items, So That During Shipping, It Will not Be Broken.
Payment
1.All sunglasses in our store are in stock, dont hesitate to order it
2.Before payment, please double check your delivery informations: address, name, zip code, phone numbers etc.
3.If your order has been closed for security reasons, then you can contact the customer service to solve the problem by using this link:
Https://www.aliexpress.com/help/newContactUs.htm (Aliexpress services).
Shipping
1.Normally we provide Free Shipping via AliExpress Standard Shipping Or China Post Air Mail (with 25-60 days delivery time);DHL / E-packet / FED are faster ( 15-30 days delivery), but it needs you to pay extra shipping fee.
2.We send the package out as soon as possible within 5 days (Except holidays). The parcel is about 1-8 weeks to reach you.The delivery time depends on different destinations. Remote countries and strict Customs (eg Brazil) might take longer than 8 weeks, please be patient. If the product is out of stock, we will promptly contact you, we hope you can understand.
3. For Wholesale buyer ,if your order amount meet $200-$300, we offer free shipping by express Fedex,DHL, EMS, Aramex . The actural detail please contact with us diretly
4.Our commitment to the arrival time is 60 days.If you did not get the package in 60 days, or you want to know where the package is, please feel free to contact us and we will give you the best answer.
Feedback
1.Customer satisfaction is of high important to us. If you are satisfied with the items you received, please leave us a positive feedback (even better you can upload your beautiful photos).
2.All our items will be checked and packed in good condition before shipping. If your parcel had been damaged or gone missing, please contact us the first thing you notice it and send photos to our customer service regarding the problem and we will handle it properly.
P.S. If the sunglasses you received have any problem, DO NOT WORRY, just contact us and we will solve the problem for you.
