Gender: Women;Sleeve Length(cm): Full;Detachable Part: Hat Detachable;Brand Name: ENGAYI;Style: Casual;Closure Type: Zipper;Filling: White duck down;Weight: 0.8-1.2kg;Fabric Type: Memory Fabric;Model Number: Autumn Winter down coat;Decoration: Button,Adjustable Waist,Zippers;Material: Polyester;Pattern Type: Solid;Hooded: Yes;Clothing Length: Long;Type: Slim;Down Content: 90%;Down Weight: 200g-250g;Thickness: Cotton Liner;
| 1.Our size is not the Standard RU/US/UK/EU size. as you may vary between brands. | |||||||
| 2.To make sure you get the right size. Please refer to our size chart in the description Before Buying. If you are not sure about the size, please Email Us your Exact Body Measurments (Height/Bust/Waist/Hips) so that we can give you some suggestions for how to choose the right size. Thank you for your understanding! | |||||||
| · Manual measurement may exist 1-3cm difference. We produce items based on the western average women standard size ( Height: 165cm/ 5'5" | |||||||
| Tag size | S | M | L | XL | XXL |
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| Length | 102 | 103 | 104 | 105 | 106 |
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| Bust(laid flat) | 96 | 100 | 104 | 108 | 112 |
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| Waist (laid flat) | // | // | // | // |
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| Shoulder Length | 40 | 41 | 42 | 43 | 44 |
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| Sleeve Length
| 60 | 61 | 62 | 63 | 64 |
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SHIPPING
1. Worldwide shipping, except APO/FPO
2. Most of our deals are promoted with Free shipping (selected countries) by China post
3. We only ship to confirmed order address, your order address must match your shipping address.
4. Delivery time depends on destination and other factors, usually it may take about 30 business days
5. If you have not received your parcel within 30 days from payment, please contact us, we will track the shipment and get back to you as soon as possible
with a reply. Our goal is customer satisfaction!
PAYMENT
1. We accept Alipay, West Union, TT.
2. All major credit cards are accepted through secure payment processor ESCROW.
PETURNS REFUNDS
1. If you are not satisfied with the item when you receive it, please return it within 10 days for a replacement or money back. Please contact me before you
return it.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number and specific reason for the return
3. We will refund you full money, upon receipt of the item in its original condition and packaging with all components and accessories included
4. If we haven't received the item within 60 days after transportation, we will send you a replacement with extra charge, or refund full money after we
received the item
5. If the item is damaged during transportation or cannot be used normally, please contact us and send us the real photos of the items , and we will refund
you money or resend you without any extra charge
FEEDBACK
1. We maintain high standards of excellence and strive for 100% customer satisfaction!
2. Your positive feedback and 5 stars will be highly appreciated if you are satisfied with our products or service
3. Please give us an opportunity to help you resolve the problem before you leave any neutral or negative feedback or open a dispute on the site
COMMUNICATION
1. Welcome to contact us by E-mail or Trade manager if you have any questions or needs
2. All messages or E-mails will be replied within 24 hours (excludes holidays or weekend days )
3. If you don't receive our reply, please kindly resend an E-mail to us, we will reply you as soon as possible
