Payment Information
1. We accept Escrow only (Escrow can accept VISA, Mastercard, TT, Moneybooks)
2. The images are for reference only, because the photo reason. Pls take the item you get as the standard.
3. Pls check with your country customs office to determine what these additional costs will be prior to buying. We’ll declare the custom invoice with lower value, we lower money is just for helping you to save money.
4. Pls indicate your personal requirement, such as colors, packages, value of declaration etc. At Aliexpress's message when you pay to us. At the same time leave your email address to us for urgent contact.
5. As a buyer, it's your duty to pay the tax when you make a order from abroad. Our price doesn't include taxes, VAT, or other hidden charges. These charges are the buyer responsibility.
Shipping Information
1. We ship to Worldwide, we support dropshipping.
2. We give you big discount for express DHL/PUS/EMS/FedEx etc.
3. Item will be shipped within 24 hours as soon as you're Payment Verified. Some times the date will be delayed due to a shortage. However, we will inform you via the Email.
4. Delivery time:
1). By China Post Air Mail: Generally, about 15-25 days (Free Shipping).
By Express: Generally, about 5-10 working days.
2). Most of the countries within 10 to 20 business days. Except West Europe, Africa (15-30 days).
3). If you haven't received the item on the Delivery Time. Pls contact us by email or Aliexpress message. If you have any questions or enquiries, normally, your mail will be replied within 24 Hours. If you still haven’t got the reply after 24 Hours, pls check the spam of your email box. We will try our best to give you the best solution by communication.
Feedback
Don't leave Negative feedback without asking us for help. Pls contact us first if you have any problem. We will give you a best solution. Thank you in advance for your cooperation.
1. Pls leave feed back for us after you received the item, for informing us that you have received the item.
2. Our system automatically returns feedback once it’s left for us.
3. In order to provide you a better service, pls treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, pls do contact us to get a better solution. (It's impossible to drawback the evaluation in new Aliexpress policy), because, we also consider a NEUTRAL feedback as a NEGATIVE feedback.
Return and Refund
Refund or replacement request is available only the requests within 1 week after item received & returning the item as the same condition as received.
1. Pls contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain al original packaging materials.
2. Pls repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
3. If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We don't accept any returns without an authorization number on the box or label it's being returned in.
About Us
1. We sell all brand new items directly from factory in China. We provide all new it with competitive price.
2. We are car about our customer. We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
3. We guarantee that our products are brand new, official and first-class quality.
4. Pls contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
5. For quality control we do personally inspect for each item before shipment. All items are 100% new and inspected.
6. We hope to develop a strong, long-term, mutually beneficial relationship with you.
7. If you are a seller, we can help you send the products to your customer directly. (Pls contact first, thank you)
