Packing & Shipping
1. We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it, if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us, we will solve the problem for you at the first time.
2. Normally need 24 hours for the payment clear , prepare time usually need 3-7 days . normally it need 3-7 days for the tracking info upload to website of post,so please wait patiently.(Here is the tracking site : www.17track.net )
3. Confirm the Address and Telephone Number which you leave to us. Telephone Number is very important for the post office contact with you in time, so please kindly check it carefully to avoid any unnecessary bothers and loss may bring to you.
4. Customers are responsible for any custom fees, import fees, and duty taxes charged by their country, we will do our best to help avoiding or reduce the custom fees by declare the items as "gift" or declare a low.
value in the invoice. If you are not assure won the custom rules, please check with your custom firstly.
Please Note That :
Return Policy
1. Items can be returned within 3 days for quality problems or wrong items, but naturally we will check everything carefully from products to packaging and confirm it is in good condition. If by any chance, we will give you the refund soon after we receive the item.
2. Not for quality problem return,customers responsiblity for the send and return freight. We do not cover any items for damage after use or as the result of water damage which hard for us to sell again.
Feedback
The feedback is really important to us; please kindly take a few minutes to leave positive feedback to us if you satisfy with our goods and service. If there are any problems, please contact us firstly before leaving any negative or neutral feedback. We will deal with you to solve any problems ASAP. Thanks!
