Only need 3 steps, You could take this dress to your home!
Come on, Take It So Easy!
Come on, Take It So Easy!
1. Steps. ( Look More details For This Dress,Do You Love It? )
2.Steps. ( Choose Your Favorite Color On Color Chart. When you place a order ,then leave a message to us of your size and color .So we can see the color and size you want when we get the order.)
3 Step . ( Choose Your Size On Size Chart. Custom made size pls look 4 step )
Remark: If you choose standard size, then we will make it as Size Chart above.
Notes:
Accessory : The dress doesn't include any accessory, such as wedding veil, gloves, etc. in original picture.
Color difference: Computer screens have chromatic aberration, especially between CRT and LCD
Accuracy: Tailors are not machine so we can make the dress 95%-99% the same as pics
Payment: Only full payment can we start making the dress
Measurements: Please find the local tailor to help you take the measurements
Production time: Usually it takes us 15 working days to make one dress
Rush order: Less than 7 days then extra 20 USD for Rush fee
Plus size: Size over US 20, then extra 15 USD for plus size fee
MOQ: Only one piece.
Shipping Methods:
1. DHL: Around 3-5 working days to arrive
2. EMS: Around 8-12 days to arrive ( If to Russia, then it will be about 20 days)
3. FedEx: Around 4-7 working days to arrive
4.China Post Air Mail Around 27-60 days to arrive
Return Policy:
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory resolution.
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are processed according to your order confirmation, and we are trying our best to satisfy all customers. We can guarantee only quality items will be delivered. All orders placed on our website should Comply with the policy under any conditions.
1. Return
--Please kindly contact us for the return at first within 48 hours after receiving the item. Then you can discuss with us about the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
--The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund. For dresses, you also need to pay 30% total amount of order as restock fee.
--We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
--It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
--Return shipping charges will be the buyer's responsibility.
2. Exchanges
Exchanges are only allowed for the items which are defective, wrongly shipped or damaged upon receipt. All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received.
3. Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. That is if you find the gown do not fit quite well, you can first turn to the local tailor for the adjustment, which is easier and more convenient.But we are not responsible for the cost.
4. Procedures of Return and Get Refund
--Contact our customer service immediately to notify the issues you find. As we have staff perform quality check before each item or dress delivery, for the issues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong size or quality issue.
--We will give you the returning mailing address. Please note that any dress return without notifying us will not be refunded.
--After the returned item by you is received, we will refund you in 3 to 7 working days. Rush order fee and the shipping cost you paid before is non-refundable.
Feedback:
Yes!we love positive feedback!
If you are happy with our items,please leave a positive feedback to us,that's very important to us,thank you!
If there is any question,please feel free to contact us,we will solve questions with you!
Accessory : The dress doesn't include any accessory, such as wedding veil, gloves, etc. in original picture.
Color difference: Computer screens have chromatic aberration, especially between CRT and LCD
Accuracy: Tailors are not machine so we can make the dress 95%-99% the same as pics
Payment: Only full payment can we start making the dress
Measurements: Please find the local tailor to help you take the measurements
Production time: Usually it takes us 15 working days to make one dress
Rush order: Less than 7 days then extra 20 USD for Rush fee
Plus size: Size over US 20, then extra 15 USD for plus size fee
MOQ: Only one piece.
Shipping Methods:
1. DHL: Around 3-5 working days to arrive
2. EMS: Around 8-12 days to arrive ( If to Russia, then it will be about 20 days)
3. FedEx: Around 4-7 working days to arrive
4.China Post Air Mail Around 27-60 days to arrive
Return Policy:
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory resolution.
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are processed according to your order confirmation, and we are trying our best to satisfy all customers. We can guarantee only quality items will be delivered. All orders placed on our website should Comply with the policy under any conditions.
1. Return
--Please kindly contact us for the return at first within 48 hours after receiving the item. Then you can discuss with us about the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.
--The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund. For dresses, you also need to pay 30% total amount of order as restock fee.
--We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
--It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
--Return shipping charges will be the buyer's responsibility.
2. Exchanges
Exchanges are only allowed for the items which are defective, wrongly shipped or damaged upon receipt. All items can only exchange for equal price replacement, please be aware that we will issue the replacements only after your returns have been received.
3. Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. That is if you find the gown do not fit quite well, you can first turn to the local tailor for the adjustment, which is easier and more convenient.But we are not responsible for the cost.
4. Procedures of Return and Get Refund
--Contact our customer service immediately to notify the issues you find. As we have staff perform quality check before each item or dress delivery, for the issues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong size or quality issue.
--We will give you the returning mailing address. Please note that any dress return without notifying us will not be refunded.
--After the returned item by you is received, we will refund you in 3 to 7 working days. Rush order fee and the shipping cost you paid before is non-refundable.
Feedback:
Yes!we love positive feedback!
If you are happy with our items,please leave a positive feedback to us,that's very important to us,thank you!
If there is any question,please feel free to contact us,we will solve questions with you!
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