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Packing
1. In general ,the clothing products being packed with plastic bags (inner & outer ) while jewelry ,watch, shoes and other leather ware products being package with postal boxes (outer) that filled by vibration-absorptive material .
2. Some gift items can be shipped with brand box & certificate paper that might result in customer troubles in some country. you should better pay attention of it and tell us before delivering .
Processing
1. For small orders (1-49pcs).the handle time would be 1~2 working days in usual, it might be extend to 3 working days in peek time such as annual Christmas promotion.
2. For big order (more than 200pcs) we need 5days to deal with.
Contact
1. We will enjoy $1.00 for 5 stars with letters comments, and the order more than $10,you can use it
2. We absolutely understand your bad mood when you receive a defective product, but before you leaving a negative feedback or opening a dispute on aliexpress.com,we strongly suggest you contact us for trouble shooting/resolutions ,for defective products, our return policy will be executed ,undoutedly ,it is communication make things better .
Drop shipping and OEM
1.Our signatory retailers/resellers'always enjoy the first priority of goods distribution in case of stock shortage, it is a part of our reputation & competitiveness protection policy.
2.We can provide catalog weekly updates or any emergent downshift notice to your signatory retailers/reseller and drop shippers.
3.Our cooperated drop shippers can illuminate for special package and delivery to one;s clients ,drop shippers pay for the extra cost in need ,
4.Organization purchaser enjoy bulk price discount, in case of company /organization celebration gifts, we provide supports of special requirements such as gift cards, LOGO box, souvenir bags, etc.
5.Brand OEM order apply to commercial contract.
Refund
1. refund can be operated through opening dispute on aliexpress.com, it's our customer to indicate the refund method
2. item must be returned in original condition (tags & packages) in order to quality for a refund or exchange of goods.
3. item returned over 7 working days of delivery would only be eligible for exchange or repair
4. for any exchange & repair of defective products,or any other provable mistake that result of the seller ,we will provide the end of the standard flat shipping cost of exchange
