Question & Answer
Q: I don\'t want to be taxed. Is there any ideas to avoid it?
A: As usually, we will declare the value lower than USD30 (DHL declare by USD48 above) to avoid the customs issue.
To Turkey , we declare usd30/parcel ; To Israel , we declare by USD72/parcel.
But due to the policy of different country, if you have any special request, pls contact me.
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Q: How can I track the parcel?
A: After sending the goods, every order will comes with tracking number. If you don\'t know how to track your parcel, pls contact our staff for help.
For high value items, please record a video before openging the parcel, it is to protect your right if you get something wrong. Thanks.
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Q: Are the cameras original?
A: We are SJCAM Official Store (sjcamhd.aliexpress.com) on Aliexpress for more than 3 years. We only sell the original SJCAM sport cameras which produced by Shenzhen HongFeng Factory.
 ***** Advices *****
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***** Promise *****
- Each camera comes with an official security code for checking its authenticity on official website -- sjcamhd.com
- If your camera comes with defects, please feel free to contact us, we will offer you professional official support.
- The cameras enjoy 12 months warranty. We will offer you a new one instead of a repaired camera during warranty.
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