For Custom Made Dress, please complete the format below and offer us when you place the order.
1. Bust:______Cm/Inches
2. Waist:________Cm/Inches
3. Hips:_________Cm/Inches
4. Hollow To Floor Without Heel:__________Cm/Inches
5. Natural Height:____________Cm/Inches
6. Height with Heels: ___________Cm/Inches
7.Shoulder to Shoulder=_________Cm/Inches
8,Bicep=_______CM/Inches
9.Arm Length(shoulder to wrist)=__________CM/inches
Order Cancellations
1. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled 2~3 days after payment confirmation will be eligible for a partial refund 30% of the product purchase price.
3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund 50% of the product purchase price.
4. Once your order has been shipped, it can no longer be canceled.
Returning For Replacement or Refund
1. Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
2. If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
3. Dresses that do not fit properly but fit the specifications you ordered cannot be returned or exchanged. Buyers are responsible for the size they choose when place the order.
Return Process
1. Submit a return request to seller within 2 days upon the arrival of your dresses. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from our shop.
2. Once our sellers have approved your request, please send the item back to us as soon as possible.
3. Once received at our facility, your return will be processed in 3 to 5 business days. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition we will not be processed as refunds and will be shipped back to you.
SoAyle Bridal dress factory is Professional Wedding Dress Manufacture for more than 5 years. We supply wedding dresses, evening dresses, prom dresses, cocktail dresses, bridesmaid dresses, etc. Because of our high quality control, best sales service, fast delivery time and competitive price, our dresses are sold very well in lots of countries (such as America, Canada, Mexico, Brazil, Russian Federation, England, Chile, Australia, etc.) We are flexible and can make dresses according to your requirements.
