(1)Manual measurement,there may be 1-4cm error .thank you for your understanding
(2)the main material is cashmere blend material ,not 100% cashmere
(3)and due to different display and different product batch,the real picture may be a little different.
Shipment
1.We will ship the items timely after the payment verification.
2.We only ship to confirmed order addresses. you order address MUST MATCH your shipping address.
3.SERVICE TRANSIT TIME is proveded by the carrier and excludes weekends and holidays.Transit times may vary,particularly during the holidays season.
4.To ensure that you receive the items with low customs clearance fee, we will declare the items with a lower value, but if you have other ideas, please contact our service to change . we will bear the tax fee in our country, In your country any import charges or tax fees will be at your side. please, note.
Return and Refund
We do our best to serve our customers the best we can.
1.If products sended with mistake or client receive product with damage, etc. Thats belong to seller’s responsibility, seller bear the return shipping costs.Please don't open the dispute. Just contact us at first time, we will resend the product or refund all of your money.
2. If other reason, for not-liked-style or not-fit-size reason. we also agree you to return the items, But the buyer should bear all the return fee. Thank you for your understanding.
3.All returned items must be in the original and you should provide us with shipping tracking number,specific reason for the return.
Feedback
1. If satisfied with our products, please leave 5 stars Positive Feedback or products reviews, we will very appreciate.if leave the “buyer show” picture feedback, we will give you $2 discount for your next order.(show us the screenshot of the feedback, you will win it)
2. If have any problems, Please feel free to contact us, before leaving the Negative/Neutral feedback,and we will do our best to resolve the problem till you are satisfy.Thank you.
FAQ
Wholesale and drop shipping are both welcomed.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won't leave information about us if you'd like to.
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
