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Shopper Q & A
Q1:I can not get any information from the tracking number.
A1:In this case you can leave us a message or contact us. We will notice your problem and reply to you! Because sometimes the Tracking Number's Information didn't Enter the Internet checking system In time or maybe the tracking number is incorrect because of some personal factor.we ensure we will do as we can to solve this problem.
Q2:If I didn't Receive my parcel In the limited day.Can I get a full refund or can you send me another one?
A2:In this case, after we confirm that the parcel is lost. We will send you another one, or you also can apply to refund, the fund will return to your account by the Aliexpress system.
Q3:If I want to buy the product in the AliExpress, but I don't know wether my interest can be protected or not.
A3:You don't have to worry about this. Only if your request is reasonable, we will help you to resolve any trouble you may come accross in the purchasing process.
Q4: can I get wholesale price if I order more?
A4: Yes, Usually you can get wholesale price if you order some of our product, please keep touch with us in time, so that we can adjust price for you!
Q5:We are a Factory Outlet,I would like to buy many pieces of your item, what's the wholesale price?
A5: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
If you have any more questions, please let me know !
Guarantee: If you Buy the product in our store, we are responsible for all the purchasing process, from pre-sales to after sales service, We promise do as we can to solve any problems you may come across.
Please don't hesitate to contact us if you have any questions or concerns before or after your purchase.We will respond you with 24 hours on working days,we will try our best service you 100% satisfaction.
